Privacy Policy

Last Updated: 31 Jan 2024


Thank you for visiting the Duncans Tea website. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect personal information from you when you visit our website, place an order, or interact with us through forms or surveys. The types of information we may collect include:

Contact Information (e.g., name, email address, phone number)
Billing and Shipping Details
Payment Information
Preferences and Communication Preferences


2. How We Use Your Information

We use the collected information for various purposes, including:

Processing and fulfilling your orders
Sending order confirmations and updates
Responding to your inquiries and providing customer support
Sending promotional materials, newsletters, and marketing communications
Improving our website and services
Complying with legal requirements


3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.


4. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to access certain features of the site.


5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any website you visit.


6. Security Measures

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


7. Your Choices and Rights

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us. To exercise these rights, please contact us at


8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. The latest version will be posted on this page with the updated date.


9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at

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